Ember Crown Studio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information is handled in connection with our games, website, and related support services.

This policy specifically applies to:

• Amsterdam: Autumn Street

• Bulldozer: Clear the Way

• Our official website, https://embercrownstudio.com

• Player support and communications relating to these games

Together, these are referred to as the “Services.”

1. Who We Are and How to Contact Us

Ember Crown Studio is the studio behind Amsterdam: Autumn Street and Bulldozer: Clear the Way and is responsible for personal information processed under its control in connection with the Services.

For privacy questions, data protection inquiries, complaints, or requests concerning your personal information, contact:

Ember Crown Studio
Privacy and support email: mberkaybektas@hotmail.com
Website: https://embercrownstudio.com

This email address accepts data protection inquiries for both games and our website.

2. Information Processed

The information processed depends on the Service you use, the features enabled in that Service, and the permissions you authorize. Not every category below applies to every game.

Account and Authentication Information

When you connect a game to Epic Games or another supported platform, the game may process account identifiers, product user identifiers, display names, preferred language, linked account display names, and session information necessary to authenticate you and operate supported features.

Platform passwords are handled by the platform’s authentication system. Do not send us your password.

Gameplay, Settings, and Achievements

Games process information needed for their features, such as saved progress, preferences, gameplay statistics, achievement progress, and achievement unlock status.

Save files and preferences may be stored locally on your device. Where platform achievements or other online features are enabled, the information necessary to operate those features is communicated to the relevant platform and associated with your account.

Platform Permissions and Social Information

If a game requests social permissions and you authorize them, the platform may make information such as your friends list and online status available to that game.

Such access is limited by the permissions granted and the platform’s privacy controls. Where used, this information supports the corresponding friends or presence features. The permission screen identifies the access requested by the application.

Technical Information

Our website and connected services may process technical information such as IP addresses, browser or device information, connection records, and error information to deliver content, maintain security, and diagnose problems.

If you send diagnostic files to support, those files may contain device details, account identifiers, or other information relevant to the reported issue.

Communications

When you contact us, we receive your email address and the information you include in your message, such as your name, account details, screenshots, and support correspondence.

3. Purposes of Processing

We process information as necessary to:

• Provide and operate the Services.

• Authenticate users and connect supported platform features.

• Maintain game progress and preferences.

• Track gameplay milestones and unlock achievements.

• Provide supported social features where enabled and authorized.

• Respond to support requests and privacy inquiries.

• Investigate errors and protect the security of the Services.

• Comply with applicable legal obligations and protect legal rights.

4. Legal Bases

Where applicable law requires a legal basis for processing, the relevant basis depends on the purpose:

• Performance of a contract: to provide the game or feature you request.

• Legitimate interests: to maintain security, troubleshoot problems, and provide support, subject to your applicable rights and interests.

• Legal obligations: to meet requirements imposed by applicable law.

• Consent: where consent is required for a particular activity.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing performed before withdrawal.

5. Epic Games and Other Service Providers

Our Services may use Epic Online Services, Epic Account Services, and other platform services for features such as authentication and achievements.

When these features are used, information necessary to operate them is exchanged with the relevant provider.

Epic Games explains its own processing practices in its Privacy Policy:

https://legal.epicgames.com/epicgames/privacy-policy

Providers supporting website hosting, communications, and other service functions may also process information necessary to deliver those functions.

We may disclose information where necessary to comply with applicable law, respond to lawful requests, investigate security incidents, or establish, exercise, or defend legal claims.

Third-party providers are responsible for processing they independently control. This policy does not replace their privacy notices.

6. Website Cookies and Local Game Files

Our website may use cookies or similar technologies to operate its features and remember preferences. You can manage cookies through your browser and any consent controls displayed on the website.

Where optional technologies require consent under applicable law, that consent is required before their use. Restricting cookies may affect some website functions.

Local game saves and settings are separate from website cookies. You can manage these files on your device, although deleting them may remove your progress or preferences.

7. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Relevant considerations include providing requested features, resolving support inquiries, maintaining security, and meeting applicable legal obligations. Information that is no longer needed is deleted or anonymized where appropriate.

Local game data may remain on your device until removed. Information independently maintained by Epic Games or another platform is subject to that provider’s retention practices.

8. International Processing

The platforms and service providers involved in delivering the Services may process information outside your country of residence.

Where applicable law requires safeguards for international transfers under our responsibility, appropriate safeguards must apply to those transfers.

9. Security

We use reasonable technical and organizational measures appropriate to the information under our control to reduce the risk of unauthorized access, loss, alteration, or disclosure.

No system or method of transmission can guarantee complete security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of information.

• Restrict certain processing.

• Object to certain processing.

• Receive a portable copy of eligible information.

• Withdraw consent where processing relies on consent.

• Submit a complaint to a competent data protection authority.

To exercise these rights, email:

mberkaybektas@hotmail.com

You may use “Privacy Request” as the subject. Please identify the relevant game or Service and explain your request.

We may request information reasonably necessary to verify your identity and locate the relevant records. Do not provide your password or full payment details.

We will respond within the time required by applicable law. If a request cannot be fulfilled, we will explain the applicable reason.

For information independently controlled by Epic Games or another platform, please contact that provider directly. We cannot delete or modify your platform account on the provider’s behalf.

11. Managing Account Permissions

You can review or revoke connected application permissions through your platform account settings.

Revoking access may prevent account-dependent features from functioning. It does not automatically delete information previously processed. You may separately request deletion of information under our control using the contact address above.

12. Children’s Privacy

Age restrictions and parental permission requirements may vary by game, platform, and location.

If you are a parent or guardian and believe that a child has provided personal information to us without authorization required by applicable law, please contact mberkaybektas@hotmail.com. We will investigate and take appropriate action, including deletion where required.

13. Changes to This Policy

We may update this policy to reflect changes to the Services or our data practices.

The current version will be published on our website with an updated date. Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

14. Contact for Data Protection Inquiries

For privacy questions, complaints, or requests to access, correct, or delete personal information relating to Amsterdam: Autumn Street, Bulldozer: Clear the Way, or our website, contact:

Ember Crown Studio
Email: mberkaybektas@hotmail.com
Website: https://embercrownstudio.com
Privacy Policy: https://embercrownstudio.com/privacy-policy